PRIVACY & SECURE
The information we receive from our customers
is for the purpose of providing customer service and fulfilling
order. We do not give or sell your information to other companies.
You will receive communication from us in either or all of
these methods: USPS mail, Email or Telephone in response to
your questions or requests. If you have subscribed to our
newsletter or mailing list you will also received correspondence
from us via USPS mail, Email or Telephone. You will also receive
confirmation emails when you place an order with us and when
your order has shipped. Please be aware that these emails
may be susceptible to spam filters depending on your personal
email settings or email service.
Unfortunately, we are unable to format our emails
to satisfy all email services, thus it is possible that emails
may be filtered or removed as spam. If you have any questions,
or if you are having trouble receiving or sending emails to
us, you are welcome to contact us by phone.
When shopping at AndysPonyBeads.com,
your order is securely processed using Paypal's secure online
payment system which protects your information using Secure
Sockets Layer (SSL) software, which encrypts the information
For your security, each new order is considered a unique transaction
and requires you to enter your information each time. We are
not able to recall and use any credit card information that
you have provided in the past to process future orders.
Return/ Exchange Information